Frequently Asked Questions

How do I login?
Last Updated 4 months ago

Login is as easy as it's ever been! Head to (or to save a click), then login with your username and password.

What if I migrated from v3?

If you're logging in for the first time since the upgrade to v4, you'll need to change your password using the "forgot password?" link of the main screen - BEFORE LOGGING IN.

Note on Two-Factor Authentication

We're proud to introduce two-factor authentication to increase the account security of our users in v4. If you have requested or turned on two-factor authentication, simply log in with your username and password - as normal. When MxM accepts your password, you'll be prompted for the confirmation code.

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