Frequently Asked Questions

I can't get in because I'm waiting for a confirmation email. What do I do?
Last Updated 10 months ago

To our annoyance, we tend to be filtered as spam/junk - perhaps because we're not that well-known yet. At this point, the junk folder should probably be the first place you check. Our confirmation emails will take anywhere from instant to 5 minutes to route. It depends on how many people are using the site at once.

If for some reason you didn't get the confirmation email we sent, email us to let us know. If the email address used when reaching out to us matches the one you signed up with, it'll automatically count as verification and we'll remove the confirmation prompt.

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