Wiki & Guide   /   Website Issues

Website & Browser Issues

Posted on 01 October 2021 01:05 am

 

Our fetish community is able to work on all modern devices and browsers. Most reported website performance issues are users using browsers with advanced privacy features (such as Firefox). Turning those privacy features on can break our website - and has before many times.


Device age can matter, too

The age of the device accessing our website matters. MxM uses a lot of dynamic code - it can be a lot for some older devices and processors to handle. If your device is beyond a certain age, it may not even be able to establish a secure connection and view the website at all. This is rare, however.

 

Site Outages - "Partial" or "Full"!

If you suspect an outage of any kind, please notify us immediately by clicking here. You can also check the website's realtime status (which is a public version of what admins see) here.

 

"Too Many Redirects" Error 

We rarely see this. If you see this error, something major in the website code is damaged - notifying us ASAP is the best way to help us recover. If you're unsure about reporting just yet, you can quickly try: 

  1. Clear your cache
  2. Reboot your device
  3. Reattempt accessing the website


If this fails and you continue having the same problem, click here to submit a request so we can investigate. 

Browser cache

Sometimes, though, the issue is your browser cache. Cache allows your browser to save webpages you visit often to your disk. The problem created by our website is that our code rapidly changes. This sometimes confuses browsers. Problems with cache often start after MxM releases an update to the website. When an update happens, MxM data stored on your device can clash with the latest code on our website - and things stop working correctly. 

 

Clearing Cache on Common Browsers

 

Google Chrome

Safari

Firefox

Samsung Internet Browser

Microsoft Edge

 

Not helping with your problem? Feel free to submit a Support Request or email your question to support@mxmifc.com

 

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