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MxM v3 User KB

I can't get in because I'm waiting for a confirmation email. What do I do?

To our annoyance, we tend to be filtered as spam/junk - perhaps because we're not that well-known yet. At this point, the junk folder should ...

How long does it take for my membership to be approved? What are the requirements?

It may take staff up to 24 hours to reach your membership request. If you’d like immediate access, email is the fastest way to reach us! When ...

Why do I have to validate my email address?

Great question! You have to validate your email address because: it proves to us that you're an actual person - and not a robot generating the ...

Why Can't I Login To The New Version of MxM?

If this is your first time logging in since MxM v3.0 was released in August 2018, you will need to reset your password at the login screen. To do ...

Why am I getting so many/few emails?

By default, we send you emails to keep you up-to-date on happenings on the site - when you haven't visited in a couple of days. If, at any point, ...

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